Pediatric Dentistry Of New Tampa, Inc
⭐4.7 ( 194 Reviews )
Address: 5326 Primrose Lake Cir, Tampa, FL 33647, USA
Overview of Pediatric Dentistry Of New Tampa, Inc
Located at 5326 Primrose Lake Cir, Tampa, FL 33647, USA, Pediatric Dentistry of New Tampa, Inc has built a strong reputation for delivering dependable service and maintaining high-quality standards. With an impressive 4.7-star rating from 194 reviews, it’s clear that customer satisfaction is at the heart of everything they do.
At Pediatric Dentistry of New Tampa, Inc, every interaction is handled with care, professionalism, and a focus on meeting customer needs. Whether you’re exploring options or ready to get started, their team is always ready to help with clear guidance and reliable support.
To connect, simply call +1 813-374-0388, or visit https://www.tampahappysmiles.com/ to discover more about their services and how they can assist you.
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Address: 5326 Primrose Lake Cir, Tampa, FL 33647, USA
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Operating Hours:
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
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I would not recommend this office due to their lack of organization and communication.
When calling to set my appt I provided our insurance information, and was told that they would run the info and call me back if there were any concerns. I received no call and assumed we were good to go.
Today we arrived for the appt and were asked for the insurance info again. I found this odd and told the receptionist we already provided it. She said she saw nothing on file so I gave it again. After sitting in the waiting room for 15 minutes the receptionist told us we are out of network. When I asked about the previous lady who took our info and didn’t mention anything prior, she said she didn’t know who we spoke with before.
Having taken time out of both mine and mom’s schedules as well as time for our child away from school, this was a major (and PREVENTABLE) inconvenience.
We are new to the area and I scheduled an appointment for my 2 and 4 year old. One appointment was for 8:30am and one was for 9am. We arrived at 8:20am and were moved to a room right away. The lady who did the cleaning was nice and was finished with both kids at 8:45am. By 9:35am we were still waiting for the dentist…I asked and they said the dentist just started a procedure on another child but will be with us soon. Their system is terrible and clearly does not work. Due to work I could not wait any longer, we paid for the cleaning and left. No apology or any kind of acknowledgment by the front desk. If the wait is that long for an 8:30am appointment I don’t even want to know what the wait looks like in the afternoon.
I was referred to Dr Rivera when I moved to Tampa in 2009 and she has been my kids dentist since. She’s like family to us, she’s watched my kids grow over the years and they are quite fond of her. She is so kind but stern when it comes to dental health and my kids respect her for it. She talks to them in a relatable way, very sincere, caring and her staff reflects those qualities as well. Over the years with 3 kids and a busy schedule, her team has always responded to me with patience, understanding and care. I definitely refer anyone looking for a pediatric dentist to Dr. Marta Rivera.
My daughter is 2.5 yo and this was her first visit to the dentist. Dr. Marta was patient and answered all of my questions thoroughly. I never felt rushed and my daughter seemed to feel very comfortable. The atmosphere/decor is inviting and friendly. Alexia was our hygienist and was very gentle and unintimidating. We are excited to establish care with this practice for many years to come.
We recently had the pleasure of visiting Pediatric Dentistry of New Tampa, Inc. dental office for our daughters’ dental check-ups, and we couldn’t be more thrilled with the exceptional care and service we received. From the moment we stepped into the office, we were greeted warmly by the friendly and efficient staff, setting a positive tone for the entire visit.
The dental hygienists were absolutely wonderful, ensuring our girls felt comfortable and informed throughout the entire process. They took the time to explain each step of the examination and cleaning in a gentle manner, which kept our daughters at ease. We were impressed by how well they engaged with the kids, making the experience both educational and enjoyable.
Dr. Marta Rivera is an absolute delight and a true expert in her field. Her bedside manner is exemplary, showing genuine kindness and sweetness towards our daughters. What truly stood out was her profound knowledge and expertise in dentistry, which she took the time to share with us as parents and our curious kids. Her ability to communicate complex dental information in simple terms made us feel fully informed and confident in our children’s oral health.
Dr. Marta Rivera’s patience and dedication were evident throughout the appointment as she addressed all our questions and concerns. Her personalized approach to our daughters’ dental needs reassured us that they were in the best hands possible.
Overall, our experience at Pediatric Dentistry of New Tampa, Inc office surpassed all expectations. We are grateful for the outstanding level of care, attention, and expertise provided by both the staff and Dr. Marta Rivera herself. We highly recommend this dental practice to anyone seeking top-notch care for their children. Thank you for ensuring our daughters’ dental health and giving them a positive and educational dental experience!